IPDstorage Home  
About IPD
Buy Online or Call Sales @ 978-649-7800   

 HP Storage Products  FREE Shipping
 Guaranteed Maintenance  1 - 5 Year Warranties

 
  Search by Model
  Search  

 
My Account My Cart My Order Status Purchasing Assistance  


 

 Purchase Assistance ... After Your Purchase ...      
 
Order Status  
Request Invoice  
Technical Support  
Product Returns & Advance Replacements  

Use the information below to enhance your your shopping experience.

            

 

   

 

 
 Order Status        

Tracking details for your order can be found by logging into My Account and reviewing your Order History. You may also contact us at 978-392-1192. Please reference your Order Number when making inquiries.

ORDER HISTORY & TRACKING

       
 Request an Additional Invoice or Statement        

An Order Summary is emailed to the email address on file and may also be viewed/printed from My Account. A hardcopy Invoice, referencing payment information, is sent to your billing address, either with your order or within a few days after your order ships. You may also request that additional copies of your Invoice be mailed or emailed (Acrobat PDF) to you by contacting us by phone at 978-392-1192 or by emailing accounting@ipdstorage.com.

my account

       
 Technical Support        

Since 1992 Intelligent Peripheral has been a leader in providing and supporting a broad range of new and reconditioned  storage equipment from leading manufacturers. Our staff of Sales Representatives, Computer Engineers and Certified Technicians are committed to working together to deliver and support the solutions your business needs to succeed. Whether you need Pre or Post Sales support, we are ready to serve you.

Call at (978) 392-1192 to arrange a support engineering conference.

 

 

       
 Product Returns & Advance Replacements        

To ensure that an Advance Exchange unit is sent immediately or that Credit is applied to your account, you will need to provide us with some basic information.

Ideally, you will be able to provide us with the Serial Number of the product. If this is not available then either your Purchase Order Number or our Invoice Number are necessary along with a description of the product being returned.

Once this information is obtained, please print then complete the
Return to Manufacture Authorization form
and FAX to (978) 746-9586. Upon form receipt we will forward you an Advance Exchange unit which has been ECO'ed to the latest revision, or Credit your account.

Please visit our support site for additional warranty, packaging, and return information.

return to manufacturing form